Oct. 29th, 2010

liveonearth: (Default)
3 stages of interview
1) relationship building, find common ground, acknowledge difficulty, give choices, touch the patient to facilitate connection
2) info gathering, open ended questions
3) education, negotiation, dx and tx, prioritize, starting place, bite sized piece
notes on a wandering lecture )
liveonearth: (Default)
How Forethought (Not Intuition)
Separates the Good from the Great
Jeff Stibel | October 20, 2010
http://blogs.hbr.org/cs/2010/10/how_forethought_not_intuition.html
text )

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