Great article. This is an important point: I’ve also started to sort out the differences between venting, problem-solving, and complaining. This way of looking at conversations I encounter every day has really helped me. The distinction comes in understanding someone’s intention behind what they’re saying. - active listening will help with determining the intention.
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
timeasmymeasure
no subject
Date: 2009-11-27 03:39 pm (UTC)