The morning question: What good shall I do today?
The evening question: What good have I done today?
~ Ben Franklin

Sundays too my father got up early
and put his clothes on in the blueblack cold,
then with cracked hands that ached
from labor in the weekday weather made
banked fires blaze. No one ever thanked him.

I’d wake and hear the cold splintering, breaking.
When the rooms were warm, he’d call,
and slowly I would rise and dress,
fearing the chronic angers of that house,

Speaking indifferently to him,
who had driven out the cold
and polished my good shoes as well.
What did I know, what did I know
of love’s austere and lonely offices?

--BY ROBERT HAYDEN

I recently started following Seth Godin's blog and have been enjoying it. Today's email missive is On pricing power at http://sethgodin.typepad.com/seths_blog/2011/02/on-pricing-power.html. It helps clarify a goal for my approach to my business: to have my naturopathic medical service be irreplaceable, essential and priceless. And I like his suggestions as to how to attain those values.
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Here's an example of a person who reacted with kindness instead of hostility when someone tried to do him wrong. http://www.npr.org/templates/story/story.php?storyId=89164759